The difference between successful and unsuccessful people

“Four short words sum up what has lifted most successful individuals above the crowd: a little bit more. They did all that was expected of them and a little bit more.” Lou Vickery

I have spent the past fifteen years reading and studying what makes people successful.

Successful people take full responsibility for their life and actions. They are committed to achieving success and happiness. They don’t blame others and seldom complain. This person is powerfully driven by optimism and gets great satisfaction from inspiring others. They see most things as possible and because of these positive thoughts, attract and magnify success and happiness, therefore they have an extraordinary quality of life. They ooze positive vibes and energy.

What is the difference between successful and unsuccessful people?

Unsuccessful People tend to:

  1. Easily criticise others
  2. Have a sense of entitlement
  3. Take all the credit for their victories
  4. Read very little
  5. Fear change
  6. Fly by the seat of their pants
  7. Gossip about people
  8. Exude anger
  9. Never set goals
  10. Blame others for their failures
  11. Don’t know what they want to be
  12. Secretly hope others fail
  13. Operate from a transactional perspective
  14. They think they know it all
  15. Hold grudges
  16. Have relationship challenges
  17. Don’t focus
  18. Tend to be ungrateful 

Whereas Successful People:

  1. Embrace change
  2. Give others credit for their victories
  3. Read everyday
  4. Talk about Ideas
  5. Share information and data
  6. Exude joy
  7. Keep a ‘to-do project’ list
  8. Keep a journal
  9. Compliment others 
  10. Invest in their health and energy
  11. Have a sense of gratitude and appreciation
  12. They continuously learn
  13. Forgive others
  14. Accept responsibility for their failures
  15. Want others to succeed
  16. Set goals and develop life and career plans
  17. Develop high-trust relationships
  18. Have good rapport skills

The most encouraging thing that I have found as a coach is that anyone can make an instant decision to improve their personal circumstances by identifying and slowly eliminating the sticking points or obstacles that are holding back their career, health and relationships. The first step is to make the commitment to improve. You have to make this choice.

And because you have the power to choose, you have the power to change. The freedom to choose may be the most powerful attribute and potentially the most precious resource that you have in your life.

To your success!

“Opportunities to find deeper powers within ourselves come when life seems most challenging.” – Joseph Campbell

24 Facts about Business

In this article, I have gathered 24 facts that represent the changes taking place in the world today. Some of these may impact on your own business and its thinking and strategies.

  1. Over 40% of the companies that were at the top of the Fortune 500 in 2000 were no longer there.
  2. In 2014 there are more mobile-connected devices than there are people on earth. (Source: Cisco 2013)
  3. Facebook has more than 1 Billion network users.
  4. Typical mobile users check there phone 150 times per day. (Source: Meeker’s Internet Trends, 2013)
  5. 90% of all internet traffic in 2017 will be video. (Source: Cisco)
  6. The amount of data stored is doubling every 18 months. (Source: IDC, Aberdeen)
  7. 73% of people wouldn’t care if the brands they used disappeared from their lives. (Source: Co.Exist)
  8. Globally, more people trust regular employees to tell the truth than CEOs (50% vs. 43%). (Source: Edelman Trust Barometer, 2013)
  9. Newspapers have lost $40 Billion in advertising revenue since 2000. (Source: Newspaper Association of America)
  10. More than 70% of customers surveyed believe small businesses understand their customers better than large companies, know their business/ product better than large companies, provide a more personal customer experience than large companies and “are more concerned about my needs than larger companies.” (Source: American Express Global Customer Service Barometer 2012)
  11. Generation Y will form 75% of the workforce by 2025 and are actively shaping corporate culture and expectations. Only 11% define having a lot of money as a definition of success. (Source: Brian Solis Future of Business 2013)
  12. It is 6 to 7 times more expensive to acquire new customers than it is to keep a current one. (Source: White House Office of Consumer Affairs)
  13. It takes 12 positive experiences to make up for one unresolved negative experience. (Source: HelpScout)
  14. 80% of the top global internet sites are US based, while 81% of the global internet population is non-US. (Source: Meeker’s Internet Trends, 2013)
  15. There are 1.5 Billion smartphone users vs. 5 Billion mobile users worldwide. (Source: Meeker’s Internet Trends, 2013)
  16. Tablet growth is more rapid than smartphones (3x iPhone growth). (Source: Meeker’s Internet Trends, 2013)
  17. 60% of US consumers agree, “Technology has made us feel more connected” while 40% agree, “Technology has made us feel more isolated from each other.”  (Source: Yankelovich Monitor)
  18. Small and mid-size businesses account for over 99% of all businesses in developed economies and 40-70% of value added in the economy (*but are least likely to sell online). (Source: OECD Electronic and Mobile Commerce, 2013)
  19. Millennials believe that other consumers care more about their shopping experiences than companies do – that’s why they share their opinions online. (Source: OECD Electronic and Mobile Commerce, 2013)
  20. 87% of global consumers believe business should place at least equal emphasis on social interests as business interests, and “purpose” has increased as a purchase trigger by 26% since 2008. (Source: Edelman Trust Barometer, 2013)
  21. 70% of buying experiences are based on how the customer feels he or she is being treated. (Source: McKinsey)
  22. 90% of customers don’t return after a poor experience. On average, dissatisfied customers share their dissatisfaction with 9 other people. These 9 people tell 5 other people on average. One disgruntled customer can poison the mind of 45 other people. (Source: White House Office of Consumer Affairs)
  23. On average, loyal customers are worth up to 10x as much as their first purchase. (Source: White House Office of Consumer Affairs)
  24. 80% of big companies described themselves as delivering “superior” service, but only 8% of customers say they’ve experiences “superior” service from these companies. (Source: The New Yorker)

“The most effective way to manage change is to create it.” – Peter Druker

John Lloyd is a business growth strategist, award-winning marketer, speaker, trainer, columnist and author of the book Smart Thinking for Crazy Times.     

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How to become even more valuable to your top clients and prospects

Marketing for most business owners and managers is a tough challenge. It is the difference between mediocrity and making millions in your business. Any business owner that follows “Marketing Breakthroughs 2014” will agree.

Are you looking for ways to provide more value to your current client relationships and find professional ways to attract new customers?

I have a win-win proposition for you. I can help you become even more valuable to your existing customers and prospects. Everyone knows that the business who provides the greatest service usually wins the greatest loyalty from its clients.

I would like to offer to conduct a seminar, just for your business, called the “Marketing Breakthroughs 2014” and allow you to offer this session to your business clients as a gift. Marketing is the number one source of frustration for most business owners and managers, but I believe that in about 60 minutes I can provide your business audience with a real sense of what is wrong with their current marketing and what to do to get it unstuck.

Attendees value this message and you as the host can benefit from making this powerful “valued added” information available to your clients.

Delegates are enthusiastic about the valuable content I present in these marketing sessions. You can no longer simply “pitch” to your customers. It is essential that you “educate” them as well. It has become increasingly difficult to stand out and differentiate your business. Hosting a marketing workshop for your clients and prospects is a powerful way to demonstrate how much you value them as a client.

I am happy to make this event available to you at an affordable cost. Your clients and prospects will not only value that you appreciate their business, but that you are investing time, effort and expertise to improve their marketing and selling efforts. This is a game-changing differentiator. Education-based marketing is business-to-business relationship and trust building at its best.

Let’s talk about creating a workshop for your clients and adding a strategic partner to the mix. Is there another professional services firm, serving the same targeted customers as you, which would make an ideal partner with you to host an educational workshop? If you like the idea of providing high quality, educational content to your clients, let’s discuss this further.

This unique education-based marketing approach to serving your existing clients, while generating new business, will help you cut through the clutter of marketing noise and more effectively connect with customers and prospects.

I only present this powerful information to a limited number of groups so please call me on 083 638 8788 or send an email to to discuss the content for your workshop in greater detail.

I look forward to helping you grow your business.

To your business success.

John Lloyd